Can you claim Lufthansa flight delay compensation?
A Lufthansa journey may qualify under EU261 when it departs the EU or when Lufthansa operates a covered arrival into the EU. A final-destination delay of at least three hours can be relevant, but the route, operating carrier and cause still decide the result. Extraordinary circumstances can remove fixed compensation without automatically removing care or ticket rights. Lufthansa provides a dedicated flight-irregularity form for eligible claims.
Claim directly with Lufthansa
Official Lufthansa form for checking and submitting flight-irregularity compensation requests.
Open Lufthansa’s irregularity form →Channel checked 2026-07-18Coverage begins with the route and carrier
EU261 can cover flights departing the EU and certain flights arriving in the EU from outside when operated by an EU carrier such as Lufthansa. UK261 has a related but separate scope. Codeshares should be checked against the operating airline, and connecting flights on one reservation may need the final-destination arrival delay.
Compensation is not the only possible remedy
A qualifying passenger may have choices involving rerouting or refund and may be entitled to reasonable care during a wait. Fixed compensation depends on additional conditions, including arrival delay, cancellation notice and whether extraordinary circumstances caused the disruption. List each remedy independently in the submission.
Evidence to submit and retain
Save the form confirmation and any case number. If a connecting journey is involved, include every segment and show that they were issued on one booking.
- Booking confirmation, ticket and boarding passes
- Original and replacement itineraries
- Final arrival time
- The disruption reason Lufthansa provided
- Cancellation notice and its timestamp
- Itemised receipts for reasonable expenses
Baggage uses a separate process
Lufthansa asks passengers to report baggage irregularities and retain the boarding pass and baggage receipt. Essential purchases during a qualifying baggage delay require itemised evidence. International baggage claims can carry short Montreal Convention notice periods, so do not wait for a flight-compensation decision before filing.
Common questions
How much Lufthansa flight delay compensation could apply?
For a qualifying EU261 claim, the current fixed bands are €250, €400 or €600 depending mainly on flight distance. The amount is not based on ticket price, and the route, delay and cause tests still apply.
Where do I submit a Lufthansa delay claim?
Lufthansa provides an official compensation form for flight irregularities. Include the complete booking, final arrival delay, stated disruption cause and the exact remedies being requested.
Does bad weather automatically end every Lufthansa claim?
Weather can be an extraordinary circumstance that removes fixed compensation, depending on the facts. It does not automatically remove every duty involving care, rerouting or an unused-ticket refund.
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